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ISDK Benelux - Omnichannel and eCommerce retail solutions, CRM-marketing, Software development and IT-consultancy
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  • Home
  • Services
    • Detailhandel en eCommerce
      • .NET eCommerce
      • Multichannel eCommerce
      • Mobiele apps voor eCommerce
      • eCommerce chatbots
      • Dynamics365 integratie
    • SharePoint-portaal
      • Documentstroom
      • Services voor goedkeuring van aanvragen
      • Personeelsmap en organogram
      • Helpdesk
      • HR-services
      • Rapportage en documentatie
  • Projecten
  • Klanten en partners
  • Blog
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Custom development

CUSTOM DEVELOPMENT AND IT SERVICES OURSOURCING

Modern IT world and technologies change incredibly fast, problems to solve are more and more different and unique. We had almost no identical project in our experience; solutions are individual from both technical and organizational perspective for each of our clients and with each of our partners when we do projects together

Analysis and design

IT audit and analysis, requirement collection and task scoping, software and UI design

Development and integration

Software and integration modules development

Web sites and mobile solutions

Development of web sites and mobile solutions built on Web technologies

Cloud technologies

Cloud solutions deployment based on Microsoft Azure

All kinds of testing

Functional and stress testing. Device and hardware testing

Maintenance documentation

Development of user and technical documentation

Business cases and solutions

Custom CRM solutions and modules

Customer relationship management is one of well-explored areas of IT technologies application. Most companies on the market have deployed some IT solutions, in one or another way – ready to use software packages or custom developed solutions or modules. However, sales technologies change very fast, new sales methods and channels (often related to Internet) appear very often. As a result, solutions that suited business 5 years ago are not relevant today.

ISDK custom development division got extensive experience in the following sales and customer relationship management areas:

  • Customer database
  • Pipeline management and forecasting
  • Sales managers activities planning for a deal
  • Task completion monitoring
  • Sales pipeline analysis
  • Reporting per industries, customers and employees
  • Customer relationship history
  • Automatic mailing and notifications to customers
  • Integration with company’s web-site for lead generation campaigns and user data collection
  • Integration to internal systems (orders, inventory, accouting etc.)

Customer order execution system

Compared to CRM systems, customer order monitoring and execution systems are much less standardized. Here process groups can drastically change depending on the size of the business and specifics of goods and services offered.

  • Goods and services catalog
  • Stocks integration
  • Customer orders creation, price and delivery terms calculation etc.
  • Order status monitoring, including its payment
  • Configuration and generation of alerts when order processing parameters exceed predefined limits (especially timing of each order processing phase)
  • Support for orders with long preparation or manufacturing time (furniture, kitchens etc.)
  • Automatic notification of clients about order processing status
  • Integration with payment systems, including cash machine based
  • Integration with delivery department or delivery contractors
  • Integration with internal systems (accounting etc.)
  • Reports generation, data analysis

Stock and warehouse management system

Here, as with customer orders execution systems, business processes can significantly differ in different companies. Often the best solution for automation of these processes is the development of custom systems or modules for specific company needs.

  • Stock items database, including parameters, conformance certificates etc.
  • Stock receipt and shipment
  • Maintenance of purchase prices with inventory value calculation based on FIFO, LIFO and moving average methods
  • Planning of orders loading taking into account trucks availability and warehouse gates load
  • Integration with internal systems (accounting etc.)
  • Reporting and data statistics/analysis

Online monitoring and control over vending and POS-terminals network

Some of our customers are trading and logistic companies. In more than five years of working with them we got significant experience in building centralized monitoring and management systems for vending machines and POS-terminals:

  • Terminal availability and working status monitoring
  • Peripherals performance data collection (money collecting devices, check printers, fiscal printers etc.)
  • Generation of notifications for service department about problems occurred (e.g. connection lost, power outages) or soon to come issues (like shortage of receipt printing paper etc.)
  • Remote software updates
  • Collection and storage of fiscal and commercial information on sales
  • Integration with internal systems (ERP, CRM, inventory etc.)

Geo-informational databases

Today object location and linking to certain coordinates is a basic function for many companies and Internet services. Therefore, we in ISDK developed for our customers several projects on property data maintenance, property monitoring and evaluation. Geo functions of developed systems:

  • Objects database with coordinates
  • Object visualization and search on the map
  • Advanced map search functions by defining search zone by two points, a polygon or manually selected area

Public web-store integrated to company backend systems

Most companies doing business in Internet want to increase efficiency of their business by near real-time updates of goods information on Web site. They also interested in minimizing processing time of incoming user requests and orders processing. Together with our clients, we have done many projects where web-stores were directly integrated with inventory management, CRM and other internal systems:

  • Web-store development
  • Integration with inventory system for actual information about goods in stock
  • Integration with CRM to increase loyalty of existing clients and to collect information about new users
  • Integration with order processing and accounting systems
  • Automation of mailing and user notifications

Web-site widgets: payment and shipment gateways, integration services

One of the inherent functions of most modern web-stores is the ability to quickly pay for orders and select delivery. In addition, we know plenty of other useful services like currency rates, weather forecast, news ribbons, etc., etc. In ISDK, we have accumulated a set of remote integration solutions to effectively implement requests of this kind.

  • Embedding goods shipment modules for the most popular delivery services into web-stores
  • Embedding order payment modules for the most popular payment methods
  • Development of integration services and informers for embedding into customer sites and web-stores

Reporting and business intelligence (BI)

Reporting is a basic function of almost every second project that we do. It is very important to have quick and easy to use capabilities for filtering, selection and printing, analysis (including graphical) in the form of easy to understand trends, gauges and other business graphics. We should separately note pivot tables functions that have advanced drill-down and multi-factor analysis capabilities.

  • Consolidation of information from different sources
  • Pivot tables with drill-down and multi-factor analysis capabilities
  • Report building and printing
  • Report forms (templates) configurator
  • Statistical data analysis / data mining: search for data relationships and solutions based on historical data

Technology

Microsoft .NET
Asp.NET WebForms / MVC
NodeJS
PHP
HTML4/5, CSS3, JavaScript
Bootstrap
Angular
Knockoutjs
React
Asp.NET WebServices
UML
BPMN
ARIS
Memcache
My SQL
SQLite
Redis
Azure SQL
JQuery
JSON/XML
OData
MS SQL, Compact SQL, MS SQL Services
Devexpress (xaf, asp.net controls, devextreme mobile, reporting)
Telerik (mvc controls, kendo)

Learn more about our experience and customer feedback:

Testimonials Projects implemented

Neem contact met ons op

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“The only way to do great work is to love what you do” - Steve Jobs

Zoeken op onderwerp

.NET Core .NET Framework 1С Adjust Ajax Apache JMeter ARIS ASP.NET ASP.NET MVC Bootstrap Business Connectivity Services DevExpress DevExpress XAF DevExtreme ESB Google Geoservices Google Map InfoPath Java Message Service JavaScript JQuery Knockout.js Knockoutjs Microsoft Azure Microsoft Flow MS Active Directory MS SQL MS System Center Nintex Nintex Forms Nintex Workflow nopCommerce QlikView Reporting Services SharePoint Sharepoint Search Sharepoint workflow Snowplow Telerik UML Visual Studio Web Services Xamarin

Projecten

https://isdk.be/wp-content/uploads/Cargobooking_main-small-150x150.pngSaaS-boekingsplatform voor luchtvracht
https://isdk.be/wp-content/uploads/Bearings-small-150x150.jpegSnelle klantenondersteuning met een nopCommerce winkel
https://isdk.be/wp-content/uploads/Barcode-scanning-small-150x150.jpegMVP-apps om een bedrijfsidee in 3 weken te testen
https://isdk.be/wp-content/uploads/GlobeIn-Shop-small-150x150.jpgiOS-app met Apple in-app-abonnementen en aankopen
https://isdk.be/wp-content/uploads/globein-box-small-150x150.jpgAbonnementboxen iOS app + marketingcampagnes
https://isdk.be/wp-content/uploads/book-publisher-small-150x150.jpgnopCommerce multi-store voor een boekpublisher
https://isdk.be/wp-content/uploads/clinic-small-150x150.jpgRoutine automatising met Office365 en Teams chatbot
https://isdk.be/wp-content/uploads/SharePoint-in-a-business-school-150x150.jpgSharePoint Online en Office 365 in een bedrijfsschool
https://isdk.be/wp-content/uploads/SharePoint-for-a-DMS_ed-small-150x150.pngSharePoint 2019 Documentenarchief
https://isdk.be/wp-content/uploads/nopCommerce-upgrade-case-featured-400-200-150x150.pngnopCommerce Upgrade naar .NET CORE
https://isdk.be/wp-content/uploads/Harman-JBL-ecommerce-case-featured-400-200-150x150.pngVEELBEZOCHTE WEBSTORE VAN HARMAN.CLUB MET HOOG CONVERSIEPERCENTAGE
https://isdk.be/wp-content/uploads/Herbalife-banner-400-200-150x150.pngE-Commerce Omni-Channel

Contact

  • BENELUX (BELGIË, Antwerpen)
    +32 484 40 10 53

    VS Austin, TX
    +1 737 2413109

    DUITSLAND Berlijn
    +49 15207245286

    LETLAND Riga
    + 371-27869927

    RUSLAND Moskou


  • info@isdk.be
  • https://isdk.be
  • https://www.linkedin.com/company/isdk-benelux
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